Cov txheej txheem:

Tus muab kev pabcuam hauv ITIL yog dab tsi?
Tus muab kev pabcuam hauv ITIL yog dab tsi?

Video: Tus muab kev pabcuam hauv ITIL yog dab tsi?

Video: Tus muab kev pabcuam hauv ITIL yog dab tsi?
Video: khwv nyiaj tsis nce tes yog vim li cas 2024, Kaum ib hlis
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ITIL Tus Muab Kev Pabcuam - Txhais:

Raws li txhais los ntawm ITIL , ib lub koom haum muab Kev Pabcuam rau ib lossis ntau tus neeg siv khoom sab hauv lossis sab nraud hu ua Tus Muab Kev Pabcuam . Hauv ITIL V3, Tus Muab Kev Pabcuam feem ntau hu ua thiab txhais tau tias yog IT ServiceProvider.

Hais txog qhov no, tus kws kho mob ua dab tsi?

A tus muab kev pabcuam yog ib tug neeg muag khoom uas muab IT solutionsand/los yog kev pabcuam rau cov neeg siv kawg thiab cov koom haum. Qhov kev nthuav dav no suav nrog tag nrho cov lag luam IT uas muab cov khoom lag luam thiab cov kev daws teeb meem los ntawm kev pabcuam uas yog on-demand, them ib tus neeg siv tus qauv xa khoom hybrid.

Tsis tas li ntawd, tus muab kev pabcuam sab nraud yog dab tsi? Txhais. Cov tus muab kev pabcuam sab nraud (ESP) yog ib lub tuam txhab muaj cai ywj pheej uas ua tej yam dej num ( kev pabcuam ) rau automotive tsum, subsupplier andoriginal khoom chaw tsim tshuaj paus (OEM). Yog tsis muaj tus muab kev pabcuam sab nraud , ob tus neeg muag khoom thiab cov neeg siv khoom tswj hwm hauv lawv lub tsev khaws khoom.

Ntawm no, 3 hom kev pabcuam yog dab tsi?

Muaj 3 hom kev pabcuam:

  • Internal service provider (Type I) Internal service providersexist nyob rau hauv ib lub koom haum xa IT cov kev pab cuam rau ib qho chaw tshwj xeeb nkaus xwb.
  • Sib koom muab kev pabcuam (Hom II)
  • Tus neeg muab kev pabcuam sab nraud (Type III)

Dab tsi yog qhov kev pabcuam tsim hauv ITIL?

Lub hom phiaj: Lub hom phiaj ntawm ITIL Service Design yog to tsim cov kev pabcuam IT tshiab. Scope ntawm cov ServiceDesign lifecycle theem suav nrog tsim ntawm cov kev pabcuam tshiab, nrog rau kev hloov pauv thiab kev txhim kho rau cov uas twb muaj lawm.

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