Dab tsi yog kev tswj peev xwm hauv nws?
Dab tsi yog kev tswj peev xwm hauv nws?

Video: Dab tsi yog kev tswj peev xwm hauv nws?

Video: Dab tsi yog kev tswj peev xwm hauv nws?
Video: Zoo Siab Nrog Koj - Paj Tsua Thoj [ Official MV ] Nkauj Tawm Tshiab 2022 2024, Kaum ib hlis
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Kev tswj lub peev xwm yog qhov kev coj ua ntawm txoj cai IT cov peev txheej kom tau raws li qhov xav tau tam sim no thiab yav tom ntej. Nws tseem yog ib qho ntawm tsib thaj chaw ntawm ITIL Service Delivery. Siv tau kev tswj lub peev xwm yog proactive, tsis reactive.

Hais txog qhov no, kev tswj peev txheej txhais li cas?

Kev tswj lub peev xwm yog hais txog kev ua kom muaj kev lag luam ua kom nws lub peev xwm ua haujlwm thiab cov khoom tsim tawm-txhua lub sijhawm, nyob rau hauv txhua qhov xwm txheej. Cov muaj peev xwm ntawm kev lag luam ntsuas ntau npaum li cas cov tuam txhab tuaj yeem ua tiav, tsim khoom, lossis muag hauv lub sijhawm.

Kuj Paub, lub luag haujlwm ntawm kev tswj kev muaj peev xwm yog dab tsi? Cov Muaj peev xwm Tus Thawj Saib Xyuas yog lub luag haujlwm los xyuas kom meej tias cov kev pabcuam thiab kev tsim vaj tsev muaj peev xwm xa tau qhov kev pom zoo muaj peev xwm thiab cov hom phiaj kev ua tau zoo nyob rau hauv tus nqi zoo thiab raws sijhawm. Nws suav tag nrho cov peev txheej xav tau los xa cov kev pabcuam, thiab cov phiaj xwm rau kev ua lag luam luv luv, nruab nrab thiab ntev.

Vim li cas kev tswj kev muaj peev xwm tseem ceeb?

Kev tswj lub peev xwm tso cai rau koj los tswj kev thov raws li qhov tseem ceeb ntawm kev lag luam, yog li koj tuaj yeem paub tseeb tias qee cov txheej txheem tseem ceeb ib txwm muaj txaus muaj peev xwm khiav kom zoo. Zoo kev tswj lub peev xwm kuj tseem muab cov lag luam nrog lub peev xwm los txiav txim siab paub ntau ntxiv txog cov software twg los nqis peev hauv.

Kev tswj peev txheej hauv tsev so yog dab tsi?

Raws li Pullman thiab Rodgers (2009), kev tswj lub peev xwm yog hais txog lub peev xwm ntawm kev lag luam muab los sib npaug qhov kev thov los ntawm cov neeg siv khoom nrog rau lub peev xwm ntawm cov neeg muab kev pabcuam los muab cov kev pabcuam zoo.

Pom zoo: