Video: Dab tsi yog configuration yam khoom hauv CMDB?
2024 Tus sau: Lynn Donovan | [email protected]. Kawg hloov kho: 2023-12-15 23:47
Configuration khoom hauv ITIL CMDB . Configuration khoom (CIs) yog lub focal point ntawm a CMDB . Yooj yim muab tso, CI yog ib qho piv txwv ntawm ib qho chaw uas yog ib feem ntawm koj ib puag ncig thiab muaj cov cwj pwm tsim tau tshwj xeeb rau qhov piv txwv ntawd.
Tsis tas li ntawd, dab tsi yog cov khoom teeb tsa hauv ITIL?
Hauv ITIL cov ntsiab lus, configuration khoom (CI) yog cov khoom ntawm ib qho kev tsim kho vaj tse uas tam sim no, lossis tsis ntev yuav nyob rau hauv kev teeb tsa kev tswj hwm. CIs tej zaum yuav yog ib qho module xws li lub monitor lossis daim kab xev tsav, lossis ntau dua cov khoom , xws li ib tug ua tiav system.
Tsis tas li ntawd, piv txwv ntawm cov khoom configuration yog dab tsi? Piv txwv ntawm Configuration Item suav nrog software thiab kev siv, qhov chaw thiab chaw ua haujlwm, cov neeg ua haujlwm thiab cov neeg siv khoom, cov ntaub ntawv, kho vajtse thiab tuam txhab, thiab txawm tias koj qhov xwm txheej, kev hloov pauv thiab cov neeg siv khoom. Txhua Khoom Configuration yuav tsum muaj cov hauv qab no: Lub npe thiab cov lus piav qhia.
Ib tug kuj yuav nug, dab tsi cov ntaub ntawv CMDB muaj rau cov khoom teeb tsa?
Cov CMDB muaj thiab sau cov ntaub ntawv uas tseem hu ua configuration khoom (CI). Nws kuj muab cov ntsiab lus hais txog cov yam ntxwv tseem ceeb ntawm CIs thiab kev sib raug zoo ntawm lawv.
CI hom yog:
- Kho vajtse.
- Software.
- Kev sib txuas lus / Networks.
- Qhov chaw.
- Cov ntaub ntawv.
- Cov neeg (cov neeg ua haujlwm thiab cov neeg cog lus)
Dab tsi yog cov khoom teeb tsa hauv Servicenow?
Tshiab rau servicenow . Kuv xav paub dab tsi a khoom configuration txhais tau tias nyob rau hauv cov lus yooj yim. Configuration Item (CI): Txhua lub khoos phis tawj, khoom siv, software, lossis kev pabcuam hauv CMDB. Cov ntaub ntawv CI yuav suav nrog tag nrho cov ntaub ntawv cuam tshuam, xws li cov chaw tsim khoom, tus neeg muag khoom, qhov chaw, thiab lwm yam.
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