Kedb yog dab tsi?
Kedb yog dab tsi?

Video: Kedb yog dab tsi?

Video: Kedb yog dab tsi?
Video: Black-eyed Beans with Cabbages by Eliza #MEchatzimike 2024, Kaum ib hlis
Anonim

A KEDB yog ib lub chaw khaws ntaub ntawv uas tuav cov ntaub ntawv hais txog cov teeb meem uas lub hauv paus ua rau paub tab sis kev daws teeb meem mus tas li tsis ua. Txawm tias qhov kev daws teeb meem tas mus li tsis muaj los yog tsis tau siv (tseem). Nws yog ib txwm nyob hauv IT ntiaj teb kom tsis meej pem KEDB nrog rau Cov Ntaub Ntawv Tswj Xyuas Kev Paub (KMDB).

Tom qab ntawd, ib tus tuaj yeem nug, Kedb hauv ITIL yog dab tsi?

Muaj peb ITIL ® cov ntsiab lus uas koj yuav tsum paub txog kom nkag siab KEDB . Cov no suav nrog qhov xwm txheej, teeb meem thiab paub qhov yuam kev. Yog li, dab tsi yog ib qho teeb meem tam sim no yog qhov paub yuam kev. A KEDB yog cov ntaub ntawv ntawm txhua qhov kev paub tsis raug, sau tseg raws li lawv yog thiab thaum lawv tshwm sim - thiab lawv tau khaws cia dhau sijhawm.

Tsis tas li ntawd, Kedb feem ntau siv rau dab tsi? Ua ntej txhua yam teeb meem IT. Cov KEDB tuaj yeem dhau los ua ib feem ntawm tag nrho IT Problem Management Database. Cov ntaub ntawv no pab IT txheeb xyuas cov teeb meem thiab saib xyuas qhov twg los siv lawv cov peev txheej nrhiav kev daws teeb meem mus tas li.

Ib tug kuj yuav nug, Kedb sawv cev rau dab tsi?

Raws li ITIL (Kev Pabcuam Kev Ua Haujlwm), paub qhov yuam kev yog "ib qho teeb meem uas muaj cov ntaub ntawv hauv paus thiab kev ua haujlwm." Documented txhais tau tias kaw. Cov ntaub ntawv muaj nyob hauv ITIL. Ib yam li, piv txwv li, cov ntaub ntawv xwm txheej, qhov paub yuam kev muaj nyob rau hauv daim ntawv ntawm cov ntaub ntawv thiab nws tau muab khaws cia rau hauv qhov paub yuam kev Database ( KEDB ).

KMDB yog dab tsi?

KMDB sawv cev rau "Kilroy Moot Devotronic Bandbox".

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