Cov txheej txheem:
Video: OsTicket system yog dab tsi?
2024 Tus sau: Lynn Donovan | [email protected]. Kawg hloov kho: 2023-12-15 23:47
osTicket yog ib tug dav-siv thiab ntseeg tau qhib qhov chaw txhawb daim pib qhov system . Nws seamlessly txoj kev nug tsim los ntawm email, web-forms thiab hu xov tooj rau hauv ib qho yooj yim, yooj yim-rau-siv, ntau tus neeg siv, web-based cov neeg siv khoom txhawb nqa platform.
Tom qab ntawd, ib tug kuj nug, leej twg siv osTicket?
9 lub tuam txhab tshaj tawm siv osTicket hauv lawv cov khoom siv thev naus laus zis, suav nrog SUPINFO, NetApp, thiab Portea. 7 tus tsim tawm ntawm StackShare tau hais tias lawv siv osTicket.
Ib yam li ntawd, kuv yuav hloov kho kuv osTicket li cas? Txhawm rau khiav upgrade tsab ntawv, tsuas yog nkag mus rau admin vaj huam sib luag ntawm koj osTicket helpdesk. Lub upgrader tam sim no yog ib feem ntawm lub osTicket , yog li hloov kho dua tshiab yog triggered tau txhua lub sij hawm koj upload ib tug tshiab version uas yuav tsum tau ib tug database migration.
Tsis tas li ntawd, kuv yuav teeb tsa osTicket li cas?
Txheej txheem
- Kauj ruam 1: Tom qab rub tawm XAMPP, nrhiav cov ntaub ntawv thiab nruab nws.
- Kauj ruam 2: Extract OST installer cov ntaub ntawv thiab luam rau htdocs nplaub tshev.
- Kauj ruam 3: Tua XAMPP Tswj Vaj Huam Sib Luag & Pib Apache thiab MySQL.
- Kauj ruam 4: Tsim Database thiab Database User.
- Kauj ruam 5: Qhib lub browser thiab pib osTicket teeb wizard.
Yuav ua li cas yog ib tug ticketing system nyob rau hauv cov neeg siv khoom?
A pib qhov system yog ib lub cuab yeej tswj xyuas cov txheej txheem thiab catalogs kev pabcuam neeg siv khoom thov. Daim pib , tseem hu ua rooj plaub lossis teeb meem, yuav tsum tau muab khaws cia kom zoo nrog rau cov ntaub ntawv tseem ceeb ntawm cov neeg siv. Cov pib qhov system yuav tsum user-friendly rau kev pabcuam neeg siv khoom cov neeg sawv cev, cov thawj coj, thiab cov thawj coj.
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